Sales Kickoff (SKO) Venue Checklist: 47 Questions to Ask
Most SKO venue regret traces back to 7 unasked checklist items — and the worst three never appear in standard RFP templates. Here's the 32-filter PDF (with the attrition clause math most contracts hide)…
Category 1: Rooms (8 questions)
- Total available room inventory for our dates?
- Single-occupancy vs double-occupancy mix availability?
- Room block attrition policy?
- Suite availability for executive presenters?
- Connecting / adjacent room options for executive teams?
- Late check-out flexibility for departing flights?
- ADA / accessible room availability?
- Dietary-friendly mini-bar options?
Category 2: Plenary Space and AV (12 questions)
- Plenary capacity (theater / classroom / banquet styles)?
- Ceiling height (matters for large screens)?
- Pillar-free?
- House sound system specs (mixer, microphones, monitors)?
- House lighting (programmable, can dim)?
- Stage availability and configurability?
- Multi-screen capability?
- Livestream / recording infrastructure?
- AV technician on-site during event?
- Power redundancy?
- Wifi capacity for full attendee count + livestream?
- Sound bleed from adjacent spaces?
Category 3: Breakouts (6 questions)
- Breakout count and capacities?
- Distance / walking time between breakouts and plenary?
- AV in each breakout (projector, mic, dial-in)?
- Whiteboards / flipcharts available?
- Breakout room reset time between sessions?
- Soundproofing between breakouts?
Category 4: F&B (8 questions)
- Per-person all-day rate (breakfast through dinner)?
- Itemized: breakfast, morning break, lunch, afternoon break, dinner?
- Dietary accommodation policy (vegan, gluten-free, kosher, halal)?
- Energy-mindful food (avoid heavy lunches that crash afternoon)?
- Awards gala dinner pricing (separate)?
- Bar / open bar pricing options?
- Coffee station availability throughout the day?
- Water / hydration station availability?
Category 5: Logistics (7 questions)
- Airport transfer service / cost?
- Ground transportation partners?
- Loading dock / event-storage access?
- Pre-event setup window (day before)?
- Branding / signage policy?
- Wi-Fi password / network setup?
- Security / badge-checking support?
Category 6: Post-Event (6 questions)
- Cancellation policy?
- Force majeure clause?
- Payment terms?
- Master account billing setup?
- NPS / feedback survey support?
- Cancellation insurance / option to insure?
How to use this checklist
Quick answer (40–60 words): Three ways to use: (1) drop into Easy RFP as a template — it imports as a structured RFP, (2) use as a manual interview script when conducting site visits, (3) share with stakeholders before approval to ensure no question is forgotten. We recommend (1) for repeat events and (2) for novel destinations.
Q: Should all 47 be answered before shortlisting? A: Top 20 (rooms + plenary + breakouts + F&B headline) for shortlist. Full 47 before contract.
Q: How do we capture answers efficiently? A: Easy RFP's templates structure these as form fields; vendors respond within the platform.
Q: What if a venue can't answer all 47? A: Some are answerable only at site visit. Mark "TBD at site visit" rather than dropping the question.
Sources
- General MICE / SKO planning best practices
- Easy RFP /docs/templates/
CTA
Import this checklist as an Easy RFP template — included in Pro and Team tiers.
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